心理学报 ›› 2025, Vol. 57 ›› Issue (2): 275-297.doi: 10.3724/SP.J.1041.2025.0275 cstr: 32110.14.2025.0275
王红丽1, 陈政任1(), 李振1, 刘智强2, 梁翠琪1, 赵彬洁1
收稿日期:
2023-10-25
发布日期:
2024-12-20
出版日期:
2025-02-25
通讯作者:
陈政任, E-mail: 202220132283@mail.scut.edu.cn基金资助:
WANG Hongli1, CHEN Zhengren1(), LI Zhen1, LIU Zhiqiang2, LIANG Cuiqi1, ZHAO Binjie1
Received:
2023-10-25
Online:
2024-12-20
Published:
2025-02-25
摘要:
零工工作者在算法控制下可能被迫做出更多的短期抉择, 是其在看似自由的工作面前更为实际的当下生存抉择。然而, 过往研究却未能将其明确纳入研究框架。本研究基于生命史理论, 创新性提出算法控制下的时间困境本质, 并进一步探讨了“在时间困境中, 算法控制是如何迫使零工工作者做出短期抉择以及该如何破局”的问题。具体而言, 通过两阶段时间滞后田野调查和实验室实验, 考察了算法控制影响零工工作者主动服务行为的作用机制及主观时间边界。研究发现:作为解开时间困境的钥匙, 职业未来时间观缓解了零工工作者感知算法控制与角色宽度之间的负向关系, 及其通过角色宽度对主动服务行为的负向间接影响, 而不同零工行业类型影响了职业未来时间观的发挥。结论有助于推动对算法控制下的时间困境的思考, 并为零工工作者如何跳脱困境提供启示。
中图分类号:
王红丽, 陈政任, 李振, 刘智强, 梁翠琪, 赵彬洁. (2025). 何以跳脱时间困境:算法控制对零工工作者影响效应的主观时间边界. 心理学报, 57(2), 275-297.
WANG Hongli, CHEN Zhengren, LI Zhen, LIU Zhiqiang, LIANG Cuiqi, ZHAO Binjie. (2025). How to break out of time dilemma: The subjective time boundaries for the effects of algorithmic control on gig workers. Acta Psychologica Sinica, 57(2), 275-297.
模型 | χ2 | df | χ2/df | △χ2(△df) | CFI | TLI | RMSEA | SRMR |
---|---|---|---|---|---|---|---|---|
四因子模型 | 125.60 | 48 | 2.62 | / | 0.96 | 0.95 | 0.06 | 0.04 |
三因子模型 | 417.22 | 51 | 8.18 | 291.62***(3) | 0.83 | 0.78 | 0.12 | 0.09 |
二因子模型 | 980.38 | 53 | 18.50 | 854.79***(5) | 0.57 | 0.47 | 0.18 | 0.17 |
单因子模型 | 1332.55 | 54 | 24.68 | 1206.95***(6) | 0.41 | 0.28 | 0.21 | 0.17 |
表1 验证性因子分析(N = 522)
模型 | χ2 | df | χ2/df | △χ2(△df) | CFI | TLI | RMSEA | SRMR |
---|---|---|---|---|---|---|---|---|
四因子模型 | 125.60 | 48 | 2.62 | / | 0.96 | 0.95 | 0.06 | 0.04 |
三因子模型 | 417.22 | 51 | 8.18 | 291.62***(3) | 0.83 | 0.78 | 0.12 | 0.09 |
二因子模型 | 980.38 | 53 | 18.50 | 854.79***(5) | 0.57 | 0.47 | 0.18 | 0.17 |
单因子模型 | 1332.55 | 54 | 24.68 | 1206.95***(6) | 0.41 | 0.28 | 0.21 | 0.17 |
变量 | M | SD | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|---|
1. 零工性别 | − | − | ||||||||||
2. 零工年龄 | 2.76 | 1.11 | −0.21** | |||||||||
3. 零工学历 | 1.68 | 0.72 | −0.05 | 0.24** | ||||||||
4. 工作年限 | 3.31 | 1.26 | −0.33** | 0.28** | 0.06 | |||||||
5. 个人职业类型 | 1.11 | 0.31 | 0.18** | −0.11* | 0.03 | −0.17** | ||||||
6. 家庭户籍类型 | 1.66 | 0.47 | 0.07 | 0.37** | 0.16** | 0.09* | −0.07 | |||||
7. 零工行业类型 | 1.20 | 0.40 | 0.23** | −0.10* | −0.03 | 0.08 | −0.16** | 0.09* | ||||
8. 感知算法控制 | 4.25 | 0.46 | −0.17** | −0.02 | 0.05 | 0.06 | −0.01 | −0.03 | −0.08 | |||
9. 角色宽度 | 3.78 | 0.49 | 0.13** | 0.05 | 0.002 | −0.06 | −0.08 | 0.18** | 0.06 | −0.28** | ||
10. 主动服务行为 | 3.78 | 0.60 | −0.03 | 0.10* | 0.10* | 0.09* | −0.01 | 0.13** | −0.04 | 0.32** | 0.25** | |
11. OFTP | 4.09 | 0.64 | 0.05 | −0.02 | 0.05 | 0.10* | −0.19** | 0.05 | 0.05 | 0.38** | −0.05 | 0.27** |
表2 各变量的均值、标准差及相关系数矩阵
变量 | M | SD | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|---|
1. 零工性别 | − | − | ||||||||||
2. 零工年龄 | 2.76 | 1.11 | −0.21** | |||||||||
3. 零工学历 | 1.68 | 0.72 | −0.05 | 0.24** | ||||||||
4. 工作年限 | 3.31 | 1.26 | −0.33** | 0.28** | 0.06 | |||||||
5. 个人职业类型 | 1.11 | 0.31 | 0.18** | −0.11* | 0.03 | −0.17** | ||||||
6. 家庭户籍类型 | 1.66 | 0.47 | 0.07 | 0.37** | 0.16** | 0.09* | −0.07 | |||||
7. 零工行业类型 | 1.20 | 0.40 | 0.23** | −0.10* | −0.03 | 0.08 | −0.16** | 0.09* | ||||
8. 感知算法控制 | 4.25 | 0.46 | −0.17** | −0.02 | 0.05 | 0.06 | −0.01 | −0.03 | −0.08 | |||
9. 角色宽度 | 3.78 | 0.49 | 0.13** | 0.05 | 0.002 | −0.06 | −0.08 | 0.18** | 0.06 | −0.28** | ||
10. 主动服务行为 | 3.78 | 0.60 | −0.03 | 0.10* | 0.10* | 0.09* | −0.01 | 0.13** | −0.04 | 0.32** | 0.25** | |
11. OFTP | 4.09 | 0.64 | 0.05 | −0.02 | 0.05 | 0.10* | −0.19** | 0.05 | 0.05 | 0.38** | −0.05 | 0.27** |
变量 | 角色宽度 | 主动服务行为 | ||||||||
---|---|---|---|---|---|---|---|---|---|---|
M1 | M2 | M3 | M4 | M5 | ||||||
β | SE | β | SE | β | SE | β | SE | β | SE | |
截距 | 3.61*** | 0.17 | 4.89*** | 0.26 | 3.62*** | 0.15 | −0.66 | 0.39 | 1.51 | 0.47 |
零工性别 | 0.14* | 0.06 | 0.08 | 0.06 | 0.08 | 0.05 | 0.01 | 0.06 | 0.01 | 0.06 |
零工年龄 | 0.01 | 0.02 | 0.003 | 0.02 | 0.01 | 0.02 | 0.04 | 0.03 | 0.05* | 0.02 |
零工学历 | −0.01 | 0.03 | −0.003 | 0.03 | −0.004 | 0.03 | 0.04 | 0.03 | 0.04 | 0.03 |
工作年限 | 0.07*** | 0.02 | 0.07*** | 0.02 | 0.06*** | 0.02 | 0.02 | 0.02 | 0.02 | 0.02 |
家庭户籍类型 | −0.05 | 0.05 | −0.07 | 0.05 | −0.06 | 0.05 | 0.03 | 0.05 | 0.05 | 0.05 |
零工行业类型 | 0.03 | 0.05 | 0.01 | 0.05 | 0.04 | 0.05 | −0.04 | 0.06 | −0.01 | 0.06 |
个人职业类型 | −0.16* | 0.07 | −0.13 | 0.07 | −0.14* | 0.06 | 0.19* | 0.08 | 0.16* | 0.07 |
感知算法控制 | −0.28*** | 0.05 | −0.58*** | 0.06 | 0.54*** | 0.05 | 0.09 | 0.07 | ||
OFTP | −0.05 | 0.04 | 0.05 | 0.04 | ||||||
感知算法控制 × OFTP | 0.35*** | 0.04 | 0.41*** | 0.05 | ||||||
角色宽度 | 0.44*** | 0.05 | 0.30*** | 0.05 | ||||||
F | 4.69*** | 9.08*** | 14.83*** | 18.65*** | 24.67*** | |||||
R2 | 0.06 | 0.12 | 0.23 | 0.25 | 0.35 | |||||
∆R2 | 0.06 | 0.17 | 0.10 |
表3 中介及调节作用分析
变量 | 角色宽度 | 主动服务行为 | ||||||||
---|---|---|---|---|---|---|---|---|---|---|
M1 | M2 | M3 | M4 | M5 | ||||||
β | SE | β | SE | β | SE | β | SE | β | SE | |
截距 | 3.61*** | 0.17 | 4.89*** | 0.26 | 3.62*** | 0.15 | −0.66 | 0.39 | 1.51 | 0.47 |
零工性别 | 0.14* | 0.06 | 0.08 | 0.06 | 0.08 | 0.05 | 0.01 | 0.06 | 0.01 | 0.06 |
零工年龄 | 0.01 | 0.02 | 0.003 | 0.02 | 0.01 | 0.02 | 0.04 | 0.03 | 0.05* | 0.02 |
零工学历 | −0.01 | 0.03 | −0.003 | 0.03 | −0.004 | 0.03 | 0.04 | 0.03 | 0.04 | 0.03 |
工作年限 | 0.07*** | 0.02 | 0.07*** | 0.02 | 0.06*** | 0.02 | 0.02 | 0.02 | 0.02 | 0.02 |
家庭户籍类型 | −0.05 | 0.05 | −0.07 | 0.05 | −0.06 | 0.05 | 0.03 | 0.05 | 0.05 | 0.05 |
零工行业类型 | 0.03 | 0.05 | 0.01 | 0.05 | 0.04 | 0.05 | −0.04 | 0.06 | −0.01 | 0.06 |
个人职业类型 | −0.16* | 0.07 | −0.13 | 0.07 | −0.14* | 0.06 | 0.19* | 0.08 | 0.16* | 0.07 |
感知算法控制 | −0.28*** | 0.05 | −0.58*** | 0.06 | 0.54*** | 0.05 | 0.09 | 0.07 | ||
OFTP | −0.05 | 0.04 | 0.05 | 0.04 | ||||||
感知算法控制 × OFTP | 0.35*** | 0.04 | 0.41*** | 0.05 | ||||||
角色宽度 | 0.44*** | 0.05 | 0.30*** | 0.05 | ||||||
F | 4.69*** | 9.08*** | 14.83*** | 18.65*** | 24.67*** | |||||
R2 | 0.06 | 0.12 | 0.23 | 0.25 | 0.35 | |||||
∆R2 | 0.06 | 0.17 | 0.10 |
OFTP取值 | 间接效应 | BootSE | BootLLCI | BootULCI |
---|---|---|---|---|
1.OFTP取均值 − SD | −0.36 | 0.11 | −0.56 | −0.13 |
2. OFTP取均值 | −0.26 | 0.07 | −0.40 | −0.11 |
3. OFTP取均值 + SD | −0.16 | 0.06 | −0.28 | −0.06 |
差异(3-1) | 0.20 | 0.10 | 0.01 | 0.38 |
表4 被调节的中介效应分析
OFTP取值 | 间接效应 | BootSE | BootLLCI | BootULCI |
---|---|---|---|---|
1.OFTP取均值 − SD | −0.36 | 0.11 | −0.56 | −0.13 |
2. OFTP取均值 | −0.26 | 0.07 | −0.40 | −0.11 |
3. OFTP取均值 + SD | −0.16 | 0.06 | −0.28 | −0.06 |
差异(3-1) | 0.20 | 0.10 | 0.01 | 0.38 |
变量 | 角色宽度 | 主动服务行为 | |||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
M1 | M2 | M3 | M4 | M5 | |||||||
β | SE | β | SE | β | SE | β | SE | β | SE | ||
截距 | 3.64*** | 0.16 | 4.90*** | 0.26 | 4.83*** | 0.27 | 3.63*** | 0.15 | 1.60*** | 0.26 | |
零工性别 | 0.15** | 0.06 | 0.08 | 0.05 | 0.08 | 0.06 | 0.10 | 0.05 | 0.004 | 0.06 | |
零工年龄 | 0.01 | 0.02 | 0.002 | 0.02 | 0.002 | 0.02 | 0.01 | 0.02 | 0.04 | 0.02 | |
零工学历 | −0.01 | 0.03 | −0.003 | 0.03 | −0.004 | 0.03 | −0.01 | 0.03 | 0.04 | 0.03 | |
工作年限 | 0.07*** | 0.02 | 0.07*** | 0.02 | 0.07*** | 0.02 | 0.06*** | 0.02 | 0.01 | 0.02 | |
家庭户籍类型 | −0.05 | 0.05 | −0.07 | 0.05 | −0.06 | 0.05 | −0.06 | 0.05 | 0.03 | 0.05 | |
个人职业类型 | −0.16* | 0.07 | −0.13 | 0.07 | −0.14* | 0.07 | −0.16* | 0.06 | 0.19* | 0.08 | |
感知算法控制 | −0.28*** | 0.05 | −0.30*** | 0.05 | −0.84*** | 0.25 | 0.55*** | 0.05 | |||
OFTP | 0.03 | 0.04 | −0.21 | 0.13 | |||||||
零工行业类型 | 0.01 | 0.05 | 0.05 | 0.05 | |||||||
感知算法控制 × OFTP | 1.51*** | 0.36 | |||||||||
感知算法控制 × 零工行业类型 | 0.25 | 0.22 | |||||||||
OFTP × 零工行业类型 | 0.15 | 0.12 | |||||||||
三项交互 | −1.14** | 0.35 | |||||||||
角色宽度 | 0.44*** | 0.05 | |||||||||
F | 5.44*** | 10.40*** | 8.18*** | 12.50*** | 20.95*** | ||||||
R2 | 0.06 | 0.12 | 0.13 | 0.24 | 0.25 | ||||||
∆R2 | 0.06 | 0.07 | 0.02 |
表5 零工行业类型三项交互作用分析
变量 | 角色宽度 | 主动服务行为 | |||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
M1 | M2 | M3 | M4 | M5 | |||||||
β | SE | β | SE | β | SE | β | SE | β | SE | ||
截距 | 3.64*** | 0.16 | 4.90*** | 0.26 | 4.83*** | 0.27 | 3.63*** | 0.15 | 1.60*** | 0.26 | |
零工性别 | 0.15** | 0.06 | 0.08 | 0.05 | 0.08 | 0.06 | 0.10 | 0.05 | 0.004 | 0.06 | |
零工年龄 | 0.01 | 0.02 | 0.002 | 0.02 | 0.002 | 0.02 | 0.01 | 0.02 | 0.04 | 0.02 | |
零工学历 | −0.01 | 0.03 | −0.003 | 0.03 | −0.004 | 0.03 | −0.01 | 0.03 | 0.04 | 0.03 | |
工作年限 | 0.07*** | 0.02 | 0.07*** | 0.02 | 0.07*** | 0.02 | 0.06*** | 0.02 | 0.01 | 0.02 | |
家庭户籍类型 | −0.05 | 0.05 | −0.07 | 0.05 | −0.06 | 0.05 | −0.06 | 0.05 | 0.03 | 0.05 | |
个人职业类型 | −0.16* | 0.07 | −0.13 | 0.07 | −0.14* | 0.07 | −0.16* | 0.06 | 0.19* | 0.08 | |
感知算法控制 | −0.28*** | 0.05 | −0.30*** | 0.05 | −0.84*** | 0.25 | 0.55*** | 0.05 | |||
OFTP | 0.03 | 0.04 | −0.21 | 0.13 | |||||||
零工行业类型 | 0.01 | 0.05 | 0.05 | 0.05 | |||||||
感知算法控制 × OFTP | 1.51*** | 0.36 | |||||||||
感知算法控制 × 零工行业类型 | 0.25 | 0.22 | |||||||||
OFTP × 零工行业类型 | 0.15 | 0.12 | |||||||||
三项交互 | −1.14** | 0.35 | |||||||||
角色宽度 | 0.44*** | 0.05 | |||||||||
F | 5.44*** | 10.40*** | 8.18*** | 12.50*** | 20.95*** | ||||||
R2 | 0.06 | 0.12 | 0.13 | 0.24 | 0.25 | ||||||
∆R2 | 0.06 | 0.07 | 0.02 |
OFTP取值 | 零工行业类型 | β | SE | t | p | BootLLCI | BootULCI |
---|---|---|---|---|---|---|---|
1. OFTP取均值 − SD | 快递行业 | −0.83 | 0.08 | −10.40 | 0.000 | −0.99 | −0.67 |
外卖行业 | 0.14 | 0.35 | 0.41 | 0.68 | −0.55 | 0.84 | |
2. OFTP取均值 | 快递行业 | −0.59 | 0.06 | −9.93 | 0.000 | −0.71 | −0.48 |
外卖行业 | −0.35 | 0.22 | −1.61 | 0.11 | −0.77 | 0.08 | |
3. OFTP取均值 + SD | 快递行业 | −0.36 | 0.05 | −7.38 | 0.000 | −0.45 | −0.26 |
外卖行业 | −0.84 | 0.26 | −3.24 | 0.001 | −1.34 | −0.33 |
表6 零工行业类型调节OFTP的调节效应分析
OFTP取值 | 零工行业类型 | β | SE | t | p | BootLLCI | BootULCI |
---|---|---|---|---|---|---|---|
1. OFTP取均值 − SD | 快递行业 | −0.83 | 0.08 | −10.40 | 0.000 | −0.99 | −0.67 |
外卖行业 | 0.14 | 0.35 | 0.41 | 0.68 | −0.55 | 0.84 | |
2. OFTP取均值 | 快递行业 | −0.59 | 0.06 | −9.93 | 0.000 | −0.71 | −0.48 |
外卖行业 | −0.35 | 0.22 | −1.61 | 0.11 | −0.77 | 0.08 | |
3. OFTP取均值 + SD | 快递行业 | −0.36 | 0.05 | −7.38 | 0.000 | −0.45 | −0.26 |
外卖行业 | −0.84 | 0.26 | −3.24 | 0.001 | −1.34 | −0.33 |
OFTP取值 | 零工行业类型 | 间接效应 | SE | BootLLCI | BootULCI |
---|---|---|---|---|---|
1. OFTP取均值−SD | 快递行业 | −0.37 | 0.11 | −0.58 | −0.14 |
外卖行业 | 0.06 | 0.18 | −0.45 | 0.33 | |
2. OFTP取均值 | 快递行业 | −0.26 | 0.08 | −0.41 | −0.12 |
外卖行业 | −0.15 | 0.08 | −0.32 | 0.00 | |
3. OFTP取均值+SD | 快递行业 | −0.16 | 0.06 | −0.28 | −0.05 |
外卖行业 | −0.37 | 0.20 | −0.61 | 0.24 |
表7 零工行业类型调节有调节的中介效应分析
OFTP取值 | 零工行业类型 | 间接效应 | SE | BootLLCI | BootULCI |
---|---|---|---|---|---|
1. OFTP取均值−SD | 快递行业 | −0.37 | 0.11 | −0.58 | −0.14 |
外卖行业 | 0.06 | 0.18 | −0.45 | 0.33 | |
2. OFTP取均值 | 快递行业 | −0.26 | 0.08 | −0.41 | −0.12 |
外卖行业 | −0.15 | 0.08 | −0.32 | 0.00 | |
3. OFTP取均值+SD | 快递行业 | −0.16 | 0.06 | −0.28 | −0.05 |
外卖行业 | −0.37 | 0.20 | −0.61 | 0.24 |
变量 | 主动服务行为 | ||||
---|---|---|---|---|---|
M1 | M2 | ||||
β | SE | β | SE | ||
截距 | 1.50 | 0.32 | 3.17 | 0.18 | |
零工性别 | 0.05 | 0.07 | 0.04 | 0.06 | |
零工年龄 | 0.04 | 0.03 | 0.05* | 0.02 | |
零工学历 | 0.04 | 0.04 | 0.03 | 0.03 | |
工作年限 | 0.05* | 0.02 | 0.03 | 0.02 | |
家庭户籍类型 | −0.002 | 0.06 | 0.03 | 0.05 | |
零工行业类型 | −0.04 | 0.06 | −0.0002 | 0.06 | |
个人职业类型 | 0.14 | 0.08 | 0.12 | 0.08 | |
感知算法控制 | 0.42*** | 0.06 | −0.09 | 0.07 | |
OFTP | 0.03 | 0.04 | |||
感知算法控制×OFTP | 0.52*** | 0.05 | |||
F | 9.78*** | 21.95*** | |||
R2 | 0.13 | 0.30 | |||
∆R2 | 0.17 |
表8 OFTP对主效应的调节作用分析
变量 | 主动服务行为 | ||||
---|---|---|---|---|---|
M1 | M2 | ||||
β | SE | β | SE | ||
截距 | 1.50 | 0.32 | 3.17 | 0.18 | |
零工性别 | 0.05 | 0.07 | 0.04 | 0.06 | |
零工年龄 | 0.04 | 0.03 | 0.05* | 0.02 | |
零工学历 | 0.04 | 0.04 | 0.03 | 0.03 | |
工作年限 | 0.05* | 0.02 | 0.03 | 0.02 | |
家庭户籍类型 | −0.002 | 0.06 | 0.03 | 0.05 | |
零工行业类型 | −0.04 | 0.06 | −0.0002 | 0.06 | |
个人职业类型 | 0.14 | 0.08 | 0.12 | 0.08 | |
感知算法控制 | 0.42*** | 0.06 | −0.09 | 0.07 | |
OFTP | 0.03 | 0.04 | |||
感知算法控制×OFTP | 0.52*** | 0.05 | |||
F | 9.78*** | 21.95*** | |||
R2 | 0.13 | 0.30 | |||
∆R2 | 0.17 |
模型 | χ2 | df | χ2/df | Δχ2(Δdf) | CFI | TLI | RMSEA | SRMR |
---|---|---|---|---|---|---|---|---|
三因子模型 | 42.22 | 24 | 1.76 | / | 0.98 | 0.96 | 0.07 | 0.05 |
二因子模型 | 128.76 | 26 | 4.95 | 86.55***(2) | 0.86 | 0.81 | 0.16 | 0.10 |
单因子模型 | 162.64 | 27 | 6.02 | 120.42***(3) | 0.82 | 0.76 | 0.18 | 0.11 |
表9 验证性因子分析(N = 153)
模型 | χ2 | df | χ2/df | Δχ2(Δdf) | CFI | TLI | RMSEA | SRMR |
---|---|---|---|---|---|---|---|---|
三因子模型 | 42.22 | 24 | 1.76 | / | 0.98 | 0.96 | 0.07 | 0.05 |
二因子模型 | 128.76 | 26 | 4.95 | 86.55***(2) | 0.86 | 0.81 | 0.16 | 0.10 |
单因子模型 | 162.64 | 27 | 6.02 | 120.42***(3) | 0.82 | 0.76 | 0.18 | 0.11 |
变量 | M | SD | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 |
---|---|---|---|---|---|---|---|---|---|---|---|
1. 零工性别 | − | − | |||||||||
2. 零工年龄 | 3.25 | 1.24 | −0.09 | ||||||||
3. 零工学历 | 2.86 | 1.03 | 0.06 | 0.06 | |||||||
4. 个人职业类型 | 1.25 | 0.43 | 0.21* | −0.02 | 0.02 | ||||||
5. 家庭户籍类型 | 1.56 | 0.50 | −0.01 | 0.01 | −0.14 | −0.29** | |||||
6. 工作年限 | 3.16 | 1.55 | −0.02 | 0.22** | −0.26** | −0.16* | 0.000 | ||||
7. 工作自主性 | 4.44 | 0.93 | 0.02 | −0.10 | 0.15 | −0.04 | −0.04 | −0.06 | |||
8. 感知算法控制 | 0.51 | 0.50 | 0.03 | −0.05 | 0.07 | −0.01 | 0.16* | −0.12 | −0.01 | ||
9. OFTP | 4.61 | 0.86 | 0.09 | −0.08 | 0.31** | 0.03 | 0.02 | −0.20* | 0.55** | −0.06 | |
10. 角色宽度 | 4.46 | 1.04 | 0.04 | −0.09 | 0.22** | −0.11 | −0.12 | −0.05 | 0.43** | −0.52** | 0.42** |
表10 各变量的均值、标准差及相关系数矩阵
变量 | M | SD | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 |
---|---|---|---|---|---|---|---|---|---|---|---|
1. 零工性别 | − | − | |||||||||
2. 零工年龄 | 3.25 | 1.24 | −0.09 | ||||||||
3. 零工学历 | 2.86 | 1.03 | 0.06 | 0.06 | |||||||
4. 个人职业类型 | 1.25 | 0.43 | 0.21* | −0.02 | 0.02 | ||||||
5. 家庭户籍类型 | 1.56 | 0.50 | −0.01 | 0.01 | −0.14 | −0.29** | |||||
6. 工作年限 | 3.16 | 1.55 | −0.02 | 0.22** | −0.26** | −0.16* | 0.000 | ||||
7. 工作自主性 | 4.44 | 0.93 | 0.02 | −0.10 | 0.15 | −0.04 | −0.04 | −0.06 | |||
8. 感知算法控制 | 0.51 | 0.50 | 0.03 | −0.05 | 0.07 | −0.01 | 0.16* | −0.12 | −0.01 | ||
9. OFTP | 4.61 | 0.86 | 0.09 | −0.08 | 0.31** | 0.03 | 0.02 | −0.20* | 0.55** | −0.06 | |
10. 角色宽度 | 4.46 | 1.04 | 0.04 | −0.09 | 0.22** | −0.11 | −0.12 | −0.05 | 0.43** | −0.52** | 0.42** |
变量 | 角色宽度 | |||||
---|---|---|---|---|---|---|
M1 | M2 | M3 | ||||
β | SE | β | SE | β | SE | |
截距 | 2.95*** | 0.69 | 3.21*** | 0.56 | 3.89*** | 0.59 |
零工性别 | 0.10 | 0.17 | 0.13*** | 0.14 | 0.15 | 0.13 |
零工年龄 | −0.05 | 0.06 | −0.07 | 0.05 | −0.05 | 0.05 |
零工学历 | 0.16 | 0.08 | 0.20** | 0.06 | 0.16* | 0.06 |
个人职业类型 | −0.34 | 0.19 | −0.31* | 0.15 | −0.39* | 0.15 |
家庭户籍类型 | −0.25 | 0.16 | −0.05 | 0.13 | −0.12 | 0.13 |
工作年限 | 0.003 | 0.05 | −0.03 | 0.04 | −0.02 | 0.04 |
工作自主性 | 0.43*** | 0.08 | 0.42*** | 0.07 | −0.31*** | 0.08 |
感知算法控制 | −1.11*** | 0.12 | −1.07*** | 0.12 | ||
OFTP | 0.06 | 0.11 | ||||
感知算法控制 × OFTP | 0.35* | 0.14 | ||||
F | 6.34*** | 18.59*** | 17.01*** | |||
R2 | 0.23 | 0.51 | 0.55 | |||
∆R2 | 0.27 | 0.31 |
表11 层次回归分析结果
变量 | 角色宽度 | |||||
---|---|---|---|---|---|---|
M1 | M2 | M3 | ||||
β | SE | β | SE | β | SE | |
截距 | 2.95*** | 0.69 | 3.21*** | 0.56 | 3.89*** | 0.59 |
零工性别 | 0.10 | 0.17 | 0.13*** | 0.14 | 0.15 | 0.13 |
零工年龄 | −0.05 | 0.06 | −0.07 | 0.05 | −0.05 | 0.05 |
零工学历 | 0.16 | 0.08 | 0.20** | 0.06 | 0.16* | 0.06 |
个人职业类型 | −0.34 | 0.19 | −0.31* | 0.15 | −0.39* | 0.15 |
家庭户籍类型 | −0.25 | 0.16 | −0.05 | 0.13 | −0.12 | 0.13 |
工作年限 | 0.003 | 0.05 | −0.03 | 0.04 | −0.02 | 0.04 |
工作自主性 | 0.43*** | 0.08 | 0.42*** | 0.07 | −0.31*** | 0.08 |
感知算法控制 | −1.11*** | 0.12 | −1.07*** | 0.12 | ||
OFTP | 0.06 | 0.11 | ||||
感知算法控制 × OFTP | 0.35* | 0.14 | ||||
F | 6.34*** | 18.59*** | 17.01*** | |||
R2 | 0.23 | 0.51 | 0.55 | |||
∆R2 | 0.27 | 0.31 |
测量 维度 | 测量条目 | 原量表作者包含的 大致内容 | 算法控制的不确定性与不稳定性内涵, 以及相关文献的解读 |
---|---|---|---|
规范 指导 | 算法智能地分配我的工作任务 | 算法自动地匹配乘客来派单、任务由系统自动分配… | 工作任务被算法以细颗粒度的、不透明的、不可预测的方式进行调度。零工工作者并不清楚会遇到什么样的顾客, 以及什么样的订单。Möhlmann等人( |
算法按照平台标准对我的工作做出了规范指示 | 登陆账号要同意接受服务条款、要按照系统提供的服务标准工作… | 算法极端的规范性指导, 并不允许计划以外的情况。Heiland ( | |
算法向我提供大量与完成工作任务相关的信息支持 | 及时地提供当前路况信息、提供区域单量较大的信息… | 第一, 平台提供的信息存在不合理的风险。例如, 大量报道表明, 算法为了省时会存在不顾骑手安全而规划大段逆行的路线、拥堵的路线、不符合电单车的路线等等问题。而且在实践中, 对于外卖骑手而言, 这种“推荐”的路线实际上一旦跑偏, 也会面临算法惩罚的风险。Möhlmann等人( | |
算法向我实时动态地反馈与工作绩效相关的信息 | 实时反馈今日接单数量、实时反馈顾客的好评或差评… | Möhlmann等人( | |
追踪 评估 | 算法实时追踪定位我的地理位置 | 记录司机实时地理位置信息、通过GPS追踪司机的位置… | 研究表明, 由于算法的追踪机制在范围和频率上极大地提升, 工人们可能会失去隐私(Anteby & Chan, |
算法持续地跟进我的工作进度 | 实时更新骑手在途订单情况、每单完成进度会被系统持续跟进… | ||
算法实时地监控我的工作态度 | 实时监控跑单途中的服务态度、连接系统的摄像会监控服务态度… | ||
行为 约束 | 算法根据我的工作表现划分等级并在平台内进行排名 | 累积好评会提高服务口碑值排名、根据服务能力划分等级并排名… | 算法控制会通过顾客评价来奖惩、激励零工工作者, 但是顾客评价具有不确定性, 并往往导致奖惩具有很大的不确定性(Möhlmann et al., |
算法在特定时段或时期提供现金奖励激励我努力工作 | 增加运力高峰时段的奖励、提供恶劣天气工作的奖金补贴… | 研究认为, 算法造成了零工工作者收入的不确定性和不稳定性(Heiland, | |
当我工作未能满足平台要求时, 算法会对我进行罚款 | 违反规定扣除薪水、乘客投诉会被罚款… |
附表1 感知算法控制测量的不确定性与不稳定性内涵
测量 维度 | 测量条目 | 原量表作者包含的 大致内容 | 算法控制的不确定性与不稳定性内涵, 以及相关文献的解读 |
---|---|---|---|
规范 指导 | 算法智能地分配我的工作任务 | 算法自动地匹配乘客来派单、任务由系统自动分配… | 工作任务被算法以细颗粒度的、不透明的、不可预测的方式进行调度。零工工作者并不清楚会遇到什么样的顾客, 以及什么样的订单。Möhlmann等人( |
算法按照平台标准对我的工作做出了规范指示 | 登陆账号要同意接受服务条款、要按照系统提供的服务标准工作… | 算法极端的规范性指导, 并不允许计划以外的情况。Heiland ( | |
算法向我提供大量与完成工作任务相关的信息支持 | 及时地提供当前路况信息、提供区域单量较大的信息… | 第一, 平台提供的信息存在不合理的风险。例如, 大量报道表明, 算法为了省时会存在不顾骑手安全而规划大段逆行的路线、拥堵的路线、不符合电单车的路线等等问题。而且在实践中, 对于外卖骑手而言, 这种“推荐”的路线实际上一旦跑偏, 也会面临算法惩罚的风险。Möhlmann等人( | |
算法向我实时动态地反馈与工作绩效相关的信息 | 实时反馈今日接单数量、实时反馈顾客的好评或差评… | Möhlmann等人( | |
追踪 评估 | 算法实时追踪定位我的地理位置 | 记录司机实时地理位置信息、通过GPS追踪司机的位置… | 研究表明, 由于算法的追踪机制在范围和频率上极大地提升, 工人们可能会失去隐私(Anteby & Chan, |
算法持续地跟进我的工作进度 | 实时更新骑手在途订单情况、每单完成进度会被系统持续跟进… | ||
算法实时地监控我的工作态度 | 实时监控跑单途中的服务态度、连接系统的摄像会监控服务态度… | ||
行为 约束 | 算法根据我的工作表现划分等级并在平台内进行排名 | 累积好评会提高服务口碑值排名、根据服务能力划分等级并排名… | 算法控制会通过顾客评价来奖惩、激励零工工作者, 但是顾客评价具有不确定性, 并往往导致奖惩具有很大的不确定性(Möhlmann et al., |
算法在特定时段或时期提供现金奖励激励我努力工作 | 增加运力高峰时段的奖励、提供恶劣天气工作的奖金补贴… | 研究认为, 算法造成了零工工作者收入的不确定性和不稳定性(Heiland, | |
当我工作未能满足平台要求时, 算法会对我进行罚款 | 违反规定扣除薪水、乘客投诉会被罚款… |
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